People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Rosemary McCarthy, RN, BS
Rosemary McCarthy, RN, BS is the Associate Director of the Health and Wellness Center at Farmingdale State College. Ms. McCarthy has been employed at Farmingdale since 2001, initially in the role of per diem nurse. In 2003 she was appointed to a regular Nurse I position and in 2011, due to increasing responsibilities, was upgraded to Nurse 2. As responsibilities continued to increase, Ms. McCarthy was promoted to Assistant Director in 2012, and then upgraded to Associate Director in 2015.