People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Ruth Tongen, BSN, RN, LAc
Ruth Tongen owns Synergy Health, LLC, a private practice in Edina, Minnesota. She received her master's degree in Oriental medicine from Northwestern Health Sciences University. She is licensed as an acupuncturist by the Minnesota Board of Medical Practice. Ruth also has a bachelor's of science in nursing from the University of North Dakota and has held staff, executive and consulting roles in acute care, long-term care, research, and employee health. She is also credentialed in human resources and combines her backgrounds to serve people moving through major transitions and living with chronic conditions.