The most important relationship I seek to nurture in the treatment room is the one a patient has with their own body. We live in a culture that teaches us to override pain, defer to outside authority, and push through discomfort. Patients often arrive hoping I can “fix” them, but the truth is, we can’t do the work for them. We can offer guidance, insight and support, but healing requires their full participation.
Samuel A. Collins
Samuel A. Collins is the director of the H.J. Ross Network, a consulting group for doctors on billing and collection for insurance claims. He is a featured speaker on billing and coding for the AAOM and the California State Oriental Medical Association, as well as many acupuncture colleges. You are encouraged to submit your billing questions to him at sam@hjrossnetwork.com.
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