People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Sandro Graca, MSc, Lic TCM, FABORM
Sandro Graca is a member of the SAR Board of Directors; a doctoral researcher at the Faculty of Education, Health and Wellbeing, University of Wolverhampton, University of Wolverhampton, U.K., focusing on research on polycystic ovary syndrome (PCOS) and women’s health; Social Media and Outreach Editor for the European Journal of Integrative Medicine; and lead author on the Cochrane Review Group on acupuncture for assisted reproductive technology.