People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Shabnam Pourhassani, LAc, QME, DACM
Dr. Shabnam Pourhassani attained a bachelor's degree in holistic science (2006) and master's degree in acupuncture and Oriental medicine (2008) from South Baylo University; and her doctorate in acupuncture and Chinese medicine (DACM) from Pacific College of Health Sciences in 2021. She practices in Newport Beach, Calif., and is an inpatient staff member of Cedars Sinai Medical Center and the California Rehabilitation Institute [a Cedars Sinai / University of California, Los Angeles (UCLA) Health partnership].