People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Stacy Gomes, EdD, MAEd
Dr. Stacy Gomes serves as vice president of academic affairs at Pacific College of Health and Science (formerly PCOM); executive committee member-at-large, ACIH; and at-large member of the Council of Colleges of Acupuncture and Oriental Medicine (CCAOM). Learn more at https://integrativehealth.org/stacygomes.