People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Steven Collins, DAOM
Dr. Steven Collins has been practicing Chinese medicine since 2001. He received his first degree at Northwestern Health Sciences University and his doctorate at ATOM. He has been a faculty member at two schools of Chinese medicine and is a frequent lecturer. Currently, he practices in Lansing, Mich., and can be reached at qidoc@qidoc.com.