People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Tanya L. Carleton, LAc
Tanya Carleton is an assistant clinical supervisor and the academic dean at the Colorado School of Traditional Chinese Medicine. She also practices at the Wisdom of the Ancients Clinic in Denver.