People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
William Morris, DAOM, PhD, LAc
Will Morris is president of the AOMA Graduate School of Integrative Medicine and the past president of the American Association of Acupuncture and Oriental Medicine (AAAOM). He can be reached at wmorris@aoma.edu.