People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Yemeng Chen, PhD, LAc
Dr. Yemeng Chen graduated from Shanghai University of Traditional Chinese Medicine in 1985. After that, he worked as an instructor in Shanghai Medical University and practiced as a physician in the affiliated Huashan Hospital, becoming the director of the acupuncture department in 1989. Dr. Chen has more than 30 research papers published in various medical journals in different countries and has also published 10 acupuncture books, including two large-scale reference works. He is currently president of New York College of Traditional Chinese Medicine.