People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Clarification
The May issue of Acupuncture Today featured a review of the book The Channel Divergences: Deeper Pathways of the Web by Miki Shima and Charles Chace. The review pertained to the revised edition of The Channel Divergences, not the original edition published in 2001.
We apologize for any confusion this may have caused.