People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Barbara Brownsmith Campbell, BS, MS
Barbara Brownsmith Campbell is the CEO / co-founder of Acupuncture Insights, Inc. Following a career that spanned elementary to post-graduate education, Barbara has had the opportunity to employ her 30+ years of educational experience as a consultant in the support of colleges of acupuncture and herbal medicine. Her eight years of work in acupuncture and herbal medicine has ranged from program development to accreditation to sharing her expertise in distance education.