People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
E Douglas Kihn, DOM, LAc (ret.)
Dr. E Douglas Kihn is a retired doctor of Oriental medicine and the author of Chinese Medicine for the Modern World: Ancient Wisdom to Stop Worrying, Hurrying, and Overeating (2019). He received a Master of Arts from Emperor's College of Oriental Medicine and a DOM from Samra University; and has taught at Emperor's College, Samra and Royal University. Learn more at www.gobodytrust.com.