People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
John Rybak, DAc
Dr. John Rybak is the medical director and acupuncturist at The WellBridge Clinic in Portland, Ore. (www.wellbridgeclinic.com). He spent seven years working on health care policy and advocating for the acupuncture profession at the Oregon Acupuncturists Association; has served as a faculty member of the Oregon College of Oriental Medicine; and recently gave a TEDx talk at the University of California, Davis on the science of acupuncture.