People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Kenneth R. Koles, PhD, DSc, RAc, LMT
Kenneth R. Koles is an instructor with The Upledger Institute and teaches Applying Acupuncture Principles to CranioSacral Therapy. He has a family practice in Shaker Heights, Ohio.