People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Kevin V. Ergil, MA, DACM, LAc, Dipl. OM (NCCAOM)
Kevin V. Ergil is a professor at Finger Lakes School of Acupuncture and Oriental Medicine, New York Chiropractic College. He is a practitioner of traditional Chinese medicine (licensed in N.Y. and Calif.), as well as an anthropologist. He is a past president of the American College of Traditional Chinese Medicine, San Francisco (1990-1992) and was the founding Dean of the Pacific College of Oriental Medicine, New York Campus (1992-1998). He's also a member of the National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM) and a fellow of the National Academy of Acupuncture and Oriental Medicine (FNAAOM).