People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Kiera Lane, NMD, MS Ac., LAc, Dipl Ac.
Dr. Kiera Lane is a licensed naturopathic medical doctor (Southwest College of Naturopathic Medicine) and licensed acupuncturist (Phoenix Institute of Herbal Medicine and Acupuncture). She is the medical director of Arizona Natural Medicine in Chandler, Ariz.