People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Kimberly Thompson, LAc
Kimberly Thompson, LAc has worked in the field of health and wellness since 1996. She received her Master's of Science degree from Pacific College of Oriental Medicine in 2008—specializing in chronic pain conditions. Kimberly owns Meridian Family Acupuncture and also works for Miridia Technology as an Acupuncture Research Analyst. With her acupuncture research experience, she has found it most fulfilling to travel internationally, teaching acupuncturists the world over about the benefits of modernizing their practice of acupuncture.
The motivation behind the "Acupuncture Technology" column, according to Kimberly, is to help struggling acupuncturists to find their niche. "I'm a typical acupuncturist and NOT a technical guru, BUT I've found ways to easily include technology in my clinic-and I'm successful. You don't have to be some super nerd to make this stuff work. If you want to be successful, there are modern tools available. You just have to know how to find them and utilize them."
Kimberly is a busy wife and mother of 9 children. She and her family reside in Meridian, Idaho. In her spare time, she enjoys cooking, sewing, camping, fishing, and casual bike rides. Follow Kimberly's page on LinkedIn: Acupuncture Technology, her blog at Miridia Technology miridiatech.com/news/ and @acukimberly. She can be reached at kimberly@familyacu.com.