People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Marc Wasserman, PhD, LAc
Marc Wasserman earned a PhD in Chinese medicine from Liaoning University of Traditional Chinese Medicine. He has served as an adjunct professor and currently operates a clinic (www.flowhealthclinic.com) in Hunt Valley, Md.