People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Nell Smircina, MBA, DAOM, LAc, Dipl. OM
Dr. Nell Smircina is a practitioner, advocate and investor with a passion for helping others become more proficient with the business of acupuncture. She draws from her experience as the founder of COGENT Acupuncture (formerly PIQUE Health), as well as a past president of CSOMA and former vice chair of public policy for the American Society of Acupuncturists. Dr. Nell is constantly looking for ways to strengthen the industry of acupuncture: she is currently partnering with an investment firm to acquire a business in the integrative health space and help the company toward its next stage of growth. Learn more at drnell.com.