People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Ruthann Russo
Ruthann Russo is a Managing Director with Berkeley Research Group where she provides Population Health, Integrative Health and Informatics strategies and consulting services to healthcare systems. She is also a faculty member in Saybrook University's Graduate School of Integrative Medicine and Health Services. She earned her PhD in Mind-Body Medicine and is also a licensed, board certified acupuncturist, certified health coach, and yoga teacher.