People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
S. Scott Tauber, DC, DABCO, CPC
Dr. S. Scott Tauber is the COO and director of education for the American Institute of Personal Injury Physicians (AIPIP), which assists physicians in improving, protecting, growing and marketing their personal-injury practices. He is also a diplomate of the American Board of Chiropractic Orthopedists and a certified professional coder.