People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Sara Arscott, PhD, CCRP
Sara Arscott, PhD, CCRP, is the manager of clinical research at Standard Process Inc. In this role, she designs and prepares clinical research protocols and conducts, coordinates and monitors clinical trials. Arscott earned her doctorate in nutritional sciences from the University of Wisconsin-Madison in 2009. She can be reached at sarscott@standardprocess.com.