People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Simone Ormsby, BSc, BHSc, PhD
Dr. Simone Ormsby has an Honours Degree in Molecular Biology/Genetics; a Bachelor of Health Science in Chinese Medicine (acupuncture); and a Higher Degree by Research PhD. She is a postdoctoral researcher in the School of Nursing and Midwifery, and NICM Health Research Institute; an adjunct fellow at the NICM Health and Research Institute; and co-lead of the SARs Basic Science Special Interest Group, for which she writes newsletter snapshots of acupuncture mechanistic investigations.