People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Tina Hsiao, MBA, BA
Tina Hsiao is the co-founder and COO of Soundry Health, an innovative all-in-one EHR and billing service platform specifically designed for acupuncturists. Prior to joining Soundry, she was COO of WePay – a payments company that was acquired by JPMorgan Chase. Tina graduated from Columbia University with a BA and from Harvard Business School with an MBA.