People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Valerie Razutis, MSOM, LAc
Valerie Razutis, MSOM, LAc, is the Chair of Doctoral Studies at Southern California University of Health Sciences and is completing the Doctor of Acupuncture and Oriental Medicine degree from Oregon College of Oriental Medicine. Jackie Silverman, MA, is the Chief Public Affairs Offi cer and Special Assistant to the President at Southern California University of Health Sciences.