People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
David Solin Lee, EdD
Dr. David Solin Lee serves as the academic vice president of Alhambra Medical University. He earned a doctorate in education from UCLA and has served in senior leadership positions at several accredited traditional Asian medicine graduate programs since 1996.