People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Elaine Stillerman, LMT
Elaine Stillerman, LMT, has been a New York State licensed massage therapist since 1978, and began her pioneering work in prenatal, labor support and postpartum massage therapy in 1980. She is author of MotherMassage: A Handbook for Relieving the Discomforts of Pregnancy (Bantam, 1992), The Encyclopedia of Bodywork (Facts On File, 1996) and her latest work Modalities for Massage and Bodywork (Mosby, 2009), as well as numerous articles on prenatal massage therapy. She also is the developer and instructor of the professional certification workshop "MotherMassage®: Massage During Pregnancy." Visit www.mothermassage.net for more information.