People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Galina Roofener, AP, LAc Dipl. Ac., Dipl. CH
Galina Roofener is the president of the Florida State Oriental Medicine Association (FSOMA). She graduated from East West College of Natural Medicine and currently works at the Cleveland Clinic as an acupuncturist and Chinese herbalist.