People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Heidi Hawkins, MAc, LAc
Heidi Hawkins received her Master's degree from Northwest Institute of Acupuncture and Oriental Medicine (NIAOM) in 1994. After graduation, she pursued additional studies in allergies, which led her to reunite spiritual healing traditions with a practice in traditional Chinese medicine. She is a member of the Acupuncture Association of Washington. She currently maintains a pair of busy practices in Seattle and Bellingham, Washington.