People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Joseph Alban, MS, LAc
Joseph Alban completed a six-month hospital residency at the First Traditional Chinese Medicine Teaching Hospital of the Hunan University of Traditional Chinese Medicine, receiving advanced clinical training in pain management, internal medicine and dermatology. He graduated from Touro College’s graduate program in Oriental medicine and currently runs an acupuncture and Oriental medicine practice in New York City. To contact Joseph with questions or comments, e-mail joseph@albanacupuncture.com.