People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Leng Tang-Ritchie, DAOM, MSTOM, LAc
Dr. Leng Tang-Ritchie is the vice president of clinical education and operations at Pacific College of Health and Science. She also brings her expertise to U.C. San Diego Health’s Center for Integrative Medicine, where she integrates traditional practices with modern health care. She is finishing a Master of Healthcare Administration degree at UCLA and furthering her commitment to advancing health care education and patient care.