People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Peter Goldberg, Dipl. Ac., Lic. Ac., AP
Peter Goldberg, the senior program advisor for Alternatives to Opioids and a member of the AWB Board of Directors, is licensed in Massachusetts and Florida. He holds two graduate degrees, one in acupuncture physical medicine and the other in community health administration. Peter has held top administrative positions in the corporate, private and nonprofit sectors, with a focus on organizational development, corporate education and training, and volunteer administration.