People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Peter Hanfileti
Peter Hanfileti, MD, and Lisa Hanfileti, LAc, are acupuncture practitioners and principals of a holistic health clinic in Vancouver, Washington. Peter is a pediatrician who received his medical degree from the State University of New York-Buffalo Medical School and his medical acupuncture instruction from the UCLA acupuncture program for physicians. Lisa, a licensed acupuncturist, received her training in traditional Chinese medicine from the Oregon College of Oriental Medicine. She is certified by the National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM) and the National Acupuncture Detoxification Association (NADA).
The Hanfiletis share a clinical practice and enjoy the daily benefits of drawing on each other's unique expertise to benefit their patients and to further their own knowledge of Eastern medicine. They have been married for 11 years. In the following article, written in question and answer format, the Hanfiletis share their views on operating a multidisciplinary practice and how their philosophies and methods of care work together to provide what is best for their patients.