People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Scott Munsterman, DC, FICC, CPCO
Dr. Scott Munsterman , a graduate of Northwestern Health Sciences University, served two terms as the mayor of Brookings, S.D., and three consecutive terms in the South Dakota House of Representatives, where he chaired the House Health and Human Services and Legislative Planning committees. He is the founder and CEO of Best Practices Academy, a clinical improvement organization providing focused leadership to bring practices into compliance with regulatory standards, equip them to improve clinical outcomes, and integrate them into the transformed care delivery system.