People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Yen-Nien (Jason) Hou, PharmD, RPh, Dipl. OM, LAc
Dr. Yen Nien (Jason) Hou is a pharmacist, TCM herbalist, and coordinator of the herb information center at the Integrative Medicine Service, Memorial Sloan Kettering Cancer Center. He holds a Doctor of Pharmacy degree from The State University of New York (SUNY), School of Pharmacy and Pharmaceutical Sciences; and completed a Postgraduate Year 1 community pharmacy residency, both in Buffalo, N.Y. He received a Master of Science degree from the New York College of Traditional Chinese Medicine.