People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Arthur Yin Fan, MD, PhD, LAc
Dr. Arthur Yin Fan graduated from Nanjing University of Chinese Medicine in China (MD, 1986; PhD,1998). His mentor was Professor Zhou Zhongying, a leading Great Master in Chinese medicine. He also has an academic lineage with Dr. Zhang Jianzhai, a leading Chinese medicine doctor in the stage 1920-1949. He was the director of neurology at NUCM, the third hospital, and a founder of the Nanjing Center for Brain Diseases.
Dr. Fan immigrated to the U.S. in 2001 and was a postdoctoral fellow at Georgetown University, engaged in pharmacology and toxicology research of Chinese medicine and dietary supplements. From 2002 to 2005, he worked at the University of Maryland, School of Medicine as an NIH Fellow in Chinese Medicine, engaged in research of acupuncture mechanism in inflammation and pain modulation, Chinese medicine single-herb and compound-formula, Huoluo Xiaoling Dan’s pharmacology, toxicology comparative study.
Currently, Dr. Fan practices acupuncture and Chinese medicine in the suburbs of Washington, D.C. He is the director of the McLean Center for Complementary and Alternative Medicine; the vice president and director of scientific research for the American TCM Association (ATCMA); associate editor-in-chief of the Journal of Integrative Medicine; and a consultant for acupuncture research at Stanford University. He received two congressional awards (2015 and 2017) as one of the leading promoters of acupuncture / TCM, including Medicare coverage.